We provide a lifetime warranty covering material defects and workmanship failures during normal use. This warranty does not cover damage caused by misuse, neglect, accidents, or modifications. Proof of purchase may be required to process claims.
Screws and hardware are considered wear items and and not covered by this warranty. For replacement hardware please see select BELT CLIPS & HARDWARE tab.
To File a Claim
For questions or to report an issue, please email us at info@pinnacleconcealment.com along with your name, phone number, email address, order number, and the nature of your request. We respond to all inquiries within the day on business days.
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Terms & Conditions
Return & Exchange Policy
All holsters and products are made to order. Due to the custom nature of our products, returns or exchanges are not accepted.
We will only accept a return or exchange if:
The product has a manufacturing defect, or
An error was made by our company (such as incorrect model, color, or configuration compared to the original order).
See our Returns / Warranty page HERE for more info.
Shipping Insurance:No refunds for lost or damaged items unless Shipping Insurance is selected.
IMPORTANT-Test Before Use: Always check fit and perform function test with your firearm unloaded prior to use. Manufacturer design updates or tolerance differences can impact fitment, operation, and safety.
Hardware Security: Our holsters use pre-applied, reusable thread locker to reduce loosening. Regularly inspect and verify that all these fasteners remain tight to ensure continued safe operation.
